UK
Klori the calorie diary
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Support

Updated 19 August 2026
Write to hello@klori.org — every message gets a reply, usually within a day.

Frequent questions

Kai got the numbers wrong. What now?

Tell him so in the conversation: "it was a smaller portion", "there was no oil". He recalculates the card. The portion weight can also be edited on the card itself, and every number follows it.

How do I log food without Kai?

Catalogue → search the database (98,000 foods) or scan a barcode. Neither spends a request to Kai, and both work without limits.

Why are calories shown as a range?

Because nobody weighed the plate in the photo. "~430 kcal ±50" is an honest estimate; a figure precise to the calorie would be fiction.

I have run out of requests to Kai

The free tier gets a one-off starter pack. After that it is Premium (30 requests a day) or a credit pack. The diary, search, scanner and statistics stay free forever.

How do I cancel the subscription?

iPhone Settings → your name → Subscriptions → Klori → Cancel. It stays active until the end of the paid period. We have no access to payments — Apple handles all of it.

How do I delete everything?

In the app: Settings → Data → "Start over". Facts Kai remembered are erased separately, on the "Kai's memory" screen.

Apple Health is not bringing anything in

Check iPhone Settings → Health → Data Access & Devices → Klori and enable the categories you want. Then in the app: Settings → Apple Health → "Sync now".

None of this helped

Write to us and include your iPhone model, iOS version and the Klori version — it is at the bottom of the settings screen, together with the build date. With those we find the cause much faster.